Geta7 Privacy Policy – Your Information is Completely Safe

Geta7 (referred to herein as "we" or "the platform") operates a trusted online betting service for users in Bangladesh and internationally. By using the geta7.ws website or accessing any of our services, you agree to this Privacy Policy.

This Privacy Policy explains what types of data geta7 collects, why and how it is used, who it may be shared with, and what measures we take to protect your information. It forms part of our Terms & Conditions' should be read in conjunction with.

We are committed to protecting your privacy in line with international data protection standards (GDPR-aligned policies). geta7 never sells your data to third parties without your permission.

Geta7 collects various types of data in order to deliver its services. The categories of data collected are detailed below:

We never collect information we don't need. Every piece of data we gather has a specific purpose, and once that purpose is fulfilled, the data is either deleted or securely retained.

Geta7 uses the data it collects solely for the following purposes:

• Account Management: Account registration, login, password recovery, and account security.
• Service Delivery: Processing bets, handling results, and managing deposits and withdrawals.
• Identity Verification: Completing the KYC process and verifying user age.
• Ensuring Security: Preventing fraud, money laundering, and other illegal activities.
• Customer Support: Addressing your questions and resolving your complaints.
• Marketing Communications: Promotional offers and updates are sent only with your consent.
• Legal Obligations: Meeting regulatory reporting requirements and fulfilling legal obligations.
• Service Improvement: Analytics to improve your experience on the platform.

Your consent will be obtained before your information is used for any purpose, where required. To opt out of marketing communications at any time, please contact our support team.

Geta7 never sells your personal data to third parties. However, data may be shared in certain specific circumstances:

• Payment Providers: Necessary data is shared to process transactions via bKash, Nagad, Rocket, Upay, or bank transfer.
• Identity Verification Services: Your data may be shared with licensed verification agencies as part of the KYC process.
• Legal Authorities: Data may be disclosed in response to a court order or a lawful request from a regulatory authority.
• Technology Partners: Technology service providers that support platform operations; they are not permitted to use your data independently.
• Business Restructuring: In the event of a merger or acquisition, data may be transferred, but the same privacy standards will continue to apply.

Before sharing data with any third party, we ensure they comply with geta7's privacy standards. Data processing agreements are in place with all such parties.

Geta7 uses cookies to ensure the website functions properly and to improve your experience. Here are the cookies we use:

• Essential Cookies: Used for login sessions, security tokens, and core site functionality. The site cannot operate without these.
• Functional Cookies: To remember your preferences such as language settings and interface customization.
• Analytics Cookies: Used to collect anonymized site usage statistics, helping us improve our service.
• Security Cookies: To detect fraudulent logins and suspicious activity.

You can delete or block cookies at any time through your browser settings. Note that disabling essential cookies may cause certain features of the site to stop working. We do not use third-party advertising cookies.

Geta7 retains your data only for as long as necessary — no longer. Retention periods depend on the type and purpose of the data:

• Account Information: For the duration of account activity. Generally up to 5 years after account closure, as required by law.
• Transaction Records: A minimum of 5 years in accordance with financial regulatory requirements.
• KYC Documents: Up to 5–7 years after account closure (as required by law).
• Customer Service Records: Up to 3 years after a dispute is resolved.
• Marketing Information: Deleted as soon as you withdraw your consent.
• Log Files: Up to 12 months for security purposes.

After the specified retention period, your data is securely deleted or anonymized so that you can no longer be identified in any way.

Geta7 recognizes and upholds the following rights regarding your personal data:

• Right to Know: You have the right to know what data we hold about you and why.
• Right of Access: You may request a copy of the data we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request that your data be deleted under certain circumstances.
• Right to Restrict Processing: You may request that we stop using your information for certain purposes.
• Right to Data Portability: The right to receive your data in a machine-readable format.
• Right to Object: You may object at any time to your information being used for marketing purposes.
• Right to Withdraw Consent: You may withdraw any previously given consent at any time.

To exercise any of these rights, please contact our support team support@geta7.ws Contact us by email. We aim to respond within 30 business days.

Geta7 has implemented industry-standard technical and organizational measures to protect your information:

• SSL/TLS Encryption: All data transmissions are encrypted with 256-bit SSL.
• Two-Factor Authentication (2FA): An added layer of security for account logins.
• Firewall Protection: Protection against unauthorized access and DDoS attacks.
• Regular Security Audits: Regular penetration testing and security assessments conducted by independent third-party experts.
• Access Controls: Only authorized personnel have access to specific data.
• Data Masking: Sensitive information (such as card numbers) is partially masked.
• Incident Response Plan: An incident response plan is in place to act quickly in the event of a security breach.
• Staff Training: All staff receive regular data protection training.

That said, no system on the internet is 100% secure. In the event of a security breach, we will notify you and the relevant authorities as quickly as possible.

Geta7 strictly prohibits providing services to anyone under the age of 18. The following measures are in place to protect minors' privacy:

• Age verification is mandatory at the time of registration.
• Age verification documents are checked as part of the KYC process.
• Additional age verification is carried out in cases where there is reasonable suspicion.
• We never knowingly collect or store information from anyone under the age of 18.
• If a minor's account is identified, it is immediately suspended and all associated data is deleted.

If you believe a minor is using our platform, please notify us at support@geta7.ws. To learn more about responsible gaming, visit our Responsible Gaming View page.

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us:

• Email: support@geta7.ws
• Live Chat: Start a live chat from any page on the site
• Help Center: /help-center

We typically respond within 3–5 business days. For urgent matters, please use Live Chat.

If your complaint regarding this privacy policy cannot be resolved through us, you may escalate it to the relevant data protection authority.